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Software Engineer
Entreprise:Digicall, Employeur direct
Contacter Digicall   |  Enregistrer cette offre  |  Toutes les offres de cet employeur
Description du poste↓Profil de l'employeur↓
Date de publication11.06.2019
Numéro de référencePas d'information
Domaine d'activité
Informatique/ Développement de logiciel
Lieu de travail***CH Suisse/ Schweiz/ Switzerland***, 1026 Denges
Expérience professionnelle réquiseoui
Expérience professionnelleSenior Professional (4 ans et plus d'experience)
Diplôme universitaireMaster
Brève descriptionOur company is looking for a Software Engineer to help us with the full migration of our software to cloud based solutions. She/He will also support us for the operation of our current software.
Description complèteYour main responsibilities will be as follows:

1) Current software
• Audit of existing software used in our Contact Center
• Recommendations in respect of upgrades and optimization
• Operations support and training of our operating staff

2) Migration to new generation software
• Review of new generation software which we intend to introduce over the coming 6-12 months. This includes:
• Scripting/CRM software
• Reporting software
• Web chats/chatbots

3) Migration to a cloud-based Contact Center
• Our telephony, IT and operational software are currently set up on physical servers. The objective is to migrate our various platforms to the cloud.

4) Artificial intelligence
• Support and develop a key project we have recently initiated in association with a renowned institute from the region.

Your profile
• Degree in computer science or similar
• Minimum 3-4 years’ experience in a software/hi-tech environment
• Experience of business analysis, productivity tools and reporting software, would be a significant advantage
• Knowledge of SQL and SSRS
• French mother tongue
• Good level of spoken and written English (minimum C1)
• Swiss citizen or valid Swiss permit
Offre d'emploi (voir PDF ->)Annonce Software Engineer_02.05.2019
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